Assessing website usability is a vital task which is often placed down the priority list.

Put it this way, if you don’t know how your customers are using your website (what they find useful, what they find frustrating, what they find helpful or what they find plain annoying) then how are you going to know what the bad things are never mind fix them? And how are you going to identify the good things and seek to improve them even more?

Website’s should constantly evolve, not be built and then allowed to stagnate. To evolve, you need to find out how visitors use your site so you can aim to increase website conversion. Key Content Solutions have developed a strong Usability DIY program that can be tailored to meet your needs including: 

• Task Completion – How Does Your Website Measure?
• What To Test & What Not To Test
• How To Find The Right People To Usability Test
• How To Carry Out A Usability Test (step-by-step, easy-to-follow guide)
• How To Interpret Your Results & Avoid Common Mistakes

To get the very best out of your website you need to improve the "customer experience".

Our Usability DIY program is pre-designed with your full input to ensure your website gets the best possible value for money service.
 

To find out how our Usability DIY Program can be tailored to specifically meet your needs with endless tips and practical examples of what will work for your business – contact us now.